JOIN US!
We’re a leader in transportation and innovation. We’re not the biggest but we have incredibly high standards and are committed to being an exceptional company to work for and to do business with.
Our group of companies includes transportation in Canada and the USA, global logistics, warehousing & distribution and technology development.
We’re a progressive, equal opportunity employer that welcomes career-minded people looking to advance in a fast-paced, team-oriented environment. If you’re a dynamic professional who can deliver great results, we have a career for you!
CURRENT OPPORTUNITIES
City Dispatcher View Details
Traffic and Pricing Analyst: USA View Details
Location: USA - Remote Position
Ideally, you’ll be based in the Eastern Standard Time zone.
At Polaris, our Vision is clear:
We are a supply chain company that defines our success by the positive impact we have on everyone we touch. Our growth will come from clarity of purpose and aligned values today.
We’ve thought hard about some clear values that guide everything we do along the way:
- Our priority is Safety
- We have each others’ backs
- It’s always about our customer
- We raise the bar.
If we have the opportunity to speak with you, we’d love to tell you more and we’ll be just as interested in learning about how you live these values as we are in your technical or industry experience.
With over 25 years of sustained growth and customer satisfaction, Polaris Transportation is Canada’s largest privately held cross-border LTL carrier providing daily departures between USA and Canada. Polaris is comprised of five operating divisions which provide a multitude of transportation services, including cross-border and domestic LTL and TL, global logistics, hazmat certified warehousing & distribution and technological development. As leaders of innovation in our industry, we have and will continue to utilize advanced technologies to transform the way we do business. This drive and commitment has resulted in great recognition. Polaris has received the prestigious CCJ’s Innovation of the Year award and for 13 consecutive years, we have won the Shipper’s Choice award with the esteemed higher distinction of Carrier of Choice. We’ve also been named as a Top 100 Trucker for 3 years and one of the best places to work in our industry as a Top Fleet Employer for 3 consecutive years.
We are looking for a City Dispatcher to join our close-knit transportation team as we continue to excel in innovation and service excellence in the industry. You'll be reporting to our Dispatch Manager.
WHO YOU ARE & WHAT'S IN IT FOR YOU:
You are an excellent problem solver with strong communication skills who is looking for the next step in your career. As a dispatcher, you are able to multi-task in a fast-paced environment, balancing the needs of both your internal and external customers. You enjoy being able to maximize the performance of your drivers by utilizing a combination of technology and your dynamic interpersonal skills. You are looking for an organization that focuses on its people and provides opportunities for growth and advancement. You’ll receive a competitive Total Rewards package including competitive base salary, company-paid health and dental plans and company-paid perks program. You’ll join a team and culture that will commit to investing as much into your learning and growth as you do. Being amazing at what you do allows us to provide flexibility for where and how you work.
WHAT YOU BRING:
- A willingness and a nimbleness to do what it takes to see results ; a bias for action
- Ability to diffuse tense situations with a calm approach
- A positive attitude and eagerness to collaborate with internal and external customers and drivers
- A self-starter with the desire to continually learn and improve, for yourself, for your team and for the company
WHAT YOU WILL BE DOING:
- Supervise, provide support and guidance via handheld to your designated trucks on a daily basis for all city fleet drivers
- Monitor performance of the daily delivery plan you have developed and coordinate work assignments (determine driver availability, equipment, P&D freight and manpower needs)
- Collaborate with the team to resolve any major customer issues (delays, delivery difficulties, complaints) to limit exposure and minimize impact to customer
- Provide courteous and informative customer support to all incoming callers, solve problems, handle enquiries
QUALIFICATIONS:
- A College diploma or equivalent progressive work experience
- MMinimum 2-3 years of prior dispatching experience, city routes (GTA and surrounding area), in the transportation industry
- Excellent interpersonal and communications skills
- Proficient in MS office, particularly in Excel & Outlook
- Ability to work with new technology such as Freight management software
- Experience using TMW (Truckmate) Software or similar is an asset
Hours are 9:30 am to 6:00 pm Monday to Friday
We are looking for a Traffic & Pricing Analyst to join our close-knit transportation team as we continue to excel in innovation and service excellence in the industry. You’ll be reporting to our Director of Traffic and Pricing. This opportunity is a USA home-based position.
WHO YOU ARE & WHAT'S IN IT FOR YOU:
An entrepreneur at heart, you are eager to get in on the' ground floor' as Polaris expands its footprint in the US. You are an excellent negotiator and enjoy analyzing and providing insight on the performance of initiatives or projects. You are looking for an organization that focuses on its people and supports them as they strive for excellence. You’ll join and help grow a culture that will commit to investing as much into your learning and growth as you do. Being amazing at what you do allows us to provide flexibility for where and how you work.
WHAT YOU BRING:
- A passion for your customers and improving business relationships with them, to be seen as a true Partner making a genuine difference to their business.
- A natural curiosity. An approach to all situations with a growth mindset, a willingness to explore and innovate and establish yourself as an expert.
- Self-motivated, a 'take ownership' attitude over work and proactively seek help/input when needed
WHAT YOU WILL BE DOING:
- Work with the Director to build the US pricing, rate tables, BIDs and RFQs and assist in the execution of pricing strategy for the US market. Provide Quotes and on the spot quotes.
- Carry out ongoing pricing analysis using internal and external data and play an active role in the annual pricing strategy review process.
- Contribute to automation and improvement of pricing-related processes and embed new processes.
- Support for daily dispute administration, helping with short pays or accounting issues.
- Collaboration with sales & operations to provide insight to engineer solutions to capitalize on new business and retain existing accounts.
QUALIFICATIONS:
- Bachelor's degree in Business, Economics, Finance, Mathematics, or related field.
- Minimum 4-5 years of experience with 2+ years in a pricing analysis role.
- Transportation industry experience is a must-have (Interline/ LTL preferred).
- Excellent knowledge and skills in rates, NMFC (National Motor Freight Traffic classification) & costing.
- Sales experience would be an advantage.
- Excellent interpersonal, writing, presentation, and communications skills.
- Advanced / excellent MS office skills, particularly in Excel.
- TCG software experience would be helpful.
- Able to travel 10% of the time as required (to Canada or within the US)
YOU'LL LOVE WORKING WITH US
We’re a team in the truest sense. We’re committed to each other and have an unshakable commitment to delivering for our customers. We work hard to be collaborative, high-energy and positive. We live our values, encouraging and rewarding innovation and great results.
Our success is built through an uncompromising focus on four key pillars. They’re our guideposts for everything we do, including who we hire and promote, how we treat each other and how we make decisions.
OUR PRIORITY IS SAFETY
Safety is the non-negotiable foundation to everything we do. It is a sign of respect for ourselves and all the communities we serve.
WE HAVE EACH OTHERS’ BACKS
Trust is at our core. Respect for diversity, in all its forms, is table stakes. We do what we say we’ll do when we say we’ll do it. When we fall short, we take accountability. When a teammate stumbles, we extend a helping hand. We know we’re in a fortunate position and so we give back to the communities where our businesses operate and our employees live.
RAISE THE BAR
“Good” is not good enough. No matter what role we play, we raise the bar on ourselves and each other every day. We set and hit challenging goals. We’re disciplined, action oriented, accountable and constantly look for ways to improve how we operate – especially if it involves technology. We’re into learning. We’re humble enough to admit what we don’t know and we care enough to teach others what we do.
IT’S ABOUT OUR CUSTOMER
We go the extra mile to be the standout partner to our customers. Our reputation and success come from caring as much about their businesses as they do. Through our relationships, innovations and commitment to doing what’s right, we make a genuine difference to their operations.
We’re committed to diversity, inclusion and belonging
Our differences make us stronger. Ensuring everyone can bring their whole, true selves to work and feel heard and valued is critical to our success as a team and as a company.
It is the policy of Polaris Transportation Group to ensure equal employment opportunity without discrimination on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Polaris welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
