Polaris Transportation Using ‘Bots’ to Automate Cross-Border Freight

Polaris Transportation devised a way to automate the customs process and free office workers from clerical work to focus on more productive and rewarding activities.

The effort began by researching a technology, robotic process automation (RPA), as the possible solution to reduce labor costs and increase data accuracy. RPA uses software algorithms as self-learning “bots” that are programmed to do tasks across multiple applications, just like humans. Read the full article about Polaris Transportation’s digital transformation in the Commercial Carrier Journal.