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This order is handled by Polaris Global Logistics.
Overview perspective of Canada-U.S. bridge above river Overview perspective of Canada-U.S. bridge above river



Frequently Asked Customs Questions

  1. I have never shipped to Canada. What do I need?

    You need a Canadian customs broker who will clear your freight. Once you have chosen a broker, you must contact a cross border carrier that will be able to provide you with a PARS number. If you need recommendations, we work with 100+ customs brokers daily and would gladly help connect you.

  2. What documents do I need in order to ship to Canada?

    You will need a customs invoice, a certificate of origin for CUSMA (the new NAFTA agreement), which your committed customs broker will explain to you during the process.

  3. Do I need a customs broker in order to ship to Canada?

    Yes. The customs broker will file your shipment electronically and also calculate your duties and taxes that must be paid.

  4. Do I need to use H.S codes to classify my freight?

    Yes. Highly recommended as commodities must be classified using the tariff number system.

  5. Do I need a Canadian carrier in order to move shipments into Canada?

    No. You will, however, need a carrier that does border crossings. Whether U.S. or Canadian, the carrier must be a cross border carrier and have a driver that can cross the border as well.

  6. Do I pay duties on my shipment?

    Yes. Duties and taxes are applicable on most shipments. Your Customs broker will be better able to advise you of the duties and also rebates that you may be eligible for.

  7. Does the “Free Trade Agreement” mean my freight crosses the border for free?

    No. The Free Trade Agreement simply refers to certain tariffs and duties that no longer apply between trade.

  8. Do I need country of origin markings on my freight?

    Yes. The country of origin (COO) must always be marked on your freight.

Your LTL freight arrives at the place and time you need... without delay

For a downloadable PDF version of our FAQs click here or read to our Glossary of Terms.

CUSMA resources

Downloadable Shipping Documents from USA to Canada



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