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Privacy Policy 1.2: Issue date: June 1, 2022

The following website privacy policy explains what information is collected, how it is used, and with whom it is shared.

Polaris Transportation Group is committed to protecting Personal Information. Personal Information is any information about an identifiable individual. This Privacy Policy informs you of our privacy practices, the choices you can make about the way information is collected about you and how we may use that information. By accessing this website and providing us with your personal Information, you accept all the terms and conditions of this Privacy Policy.

We collect personal information in several ways. We collect information when you browse or use our Websites, register for our Websites or other services, purchase services, register for news or events, interact with our customer service or with our sales teams, human resources, finance, operations and marketing team. Some information you provide to us directly, some we collect automatically when you use our Website, and we may also collect personal information about you from other sources, such as if you come to our Websites from a social media website or paid advertising.

Use of data

Polaris Transportation Group uses the collected data for various purposes:

  • To provide and maintain the Transportation Service (Service)
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

1. Personal Information we collect from you when you use our websites

Polaris Transportation Group collects Personal Information and other data that you may enter into online forms or data fields on our websites or other online resources. Such information may include your name, physical address, email address and telephone numbers. It can also include information about your employment information or financial information (credit card and account numbers).

2. Personal Information we collect automatically

We collect information about your computer or other electronic device when you visit our websites or access our online resources. This information may include your internet protocol (IP) address, domain name, browser type, date and time of your request, page visits, duration of page views, and information provided by tracking technologies such as beacons, tags and scripts. If you use a mobile device to access our web sites and online resources, we may also collect information about your device, such as your device ID, device type and geographic location.

3. Your Consent

By using our websites, you agree with the terms and conditions of this Privacy Policy. Whenever you submit information via our sites, you consent to the collection, use and disclosure of that information in accordance with this privacy policy. Please be sure to read our entire Privacy Policy before submitting personal information to our sites. You may withdraw your consent at any time, provided Polaris Transportation Group is given reasonable notice and there are no legal or contractual requirements preventing this. If you refuse or withdraw your consent, we may not be able to provide you or continue to provide you with certain services or information.

4. Personal information we collect through Cookies or similar technologies

“Cookies” are small data files stored on your computer’s hard drive to identify the device, which can help load the content that you want more quickly when you revisit our websites. While cookies can identify a particular computer hard drive, by themselves they do not reveal or disclose identity of an individual computer. However, if you choose to provide personal information to us, the cookie on your computer will be linked to that information and thereby become personal information. We may store some information on your computer when you look at our websites. We are able to read these cookies for information purposes when you revisit our websites. The type of information collected as a result of a cookie being accepted by you is specific to your computer, and is anonymous. We use this information to improve our knowledge of the use of our websites. Should you choose to reject all cookies, certain functions and applications on our website may not work as a result. Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes

5. Limiting Collection

Polaris Transportation Group will limit the collection of Personal Information to that which is necessary for the purposes identified by Polaris Transportation Group. Polaris will collect Personal Information by fair and lawful means.

6. Disclosures to service providers, Limiting Use and Retention

Polaris Transportation Group will not use or disclose your Personal Information for purposes other than those for which it was collected or for uses consistent with those purposes, except with your consent. Polaris Transportation Group will retain Personal Information only as long as necessary for the fulfillment of those purposes. In certain circumstances, we may be required to provide Personal Information to a third party who provides services on our behalf. Some examples are:

  • Another transportation company for the efficient and effective provision of transportation services;
  • Another person for the development, enhancement, marketing, or provision of any of Polaris Transportation Group services;
  • A person who, in the reasonable judgment of Polaris Transportation Group, is seeking the information as your agent;
  • A third party or parties, where you consent to such disclosure or disclosure is required by law;
  • A person engaged by Polaris Transportation Group to perform functions on its behalf, such as research, data processing, payroll and legal services; or
  • A person engaged by Polaris Transportation to evaluate a credit status, and credit reporting agencies.

Polaris Transportation Group will keep Personal Information only as long as it remains necessary or relevant for the identified purposes or as required by law. Polaris Transportation Group will maintain reasonable and systematic controls, schedules, and practices for information and records retention and destruction which apply to Personal Information that is no longer necessary or relevant for the identified purposes or required by law to be retained.

7. Security of Data and how we protect your information

Polaris Transportation Group Websites take commercially reasonable precautions to prevent unauthorized access or disclosure of your personal information, to maintain data and information accuracy, and to facilitate the appropriate use of information. We have implemented a variety of encryption and security technologies and procedures to protect information stored in our computer systems from unauthorized access. We use physical, electronic, and managerial procedures to protect the personal information we collect online. We also maintain procedural safeguards that restrict access to personal information to employees/contractors who need to know such information in order to provide the products and services that you request. Further, encryption technology and tools are used when collecting or transferring sensitive information such as credit card numbers. Additional database content is protected either by means of a two-key encryption algorithm Secure Socket Level ("SSL") encryption, and/or behind a firewall using security software. Two factor authentications has been implemented on our technology stack and is a mandatory requirement for all Polaris users for authentication, privacy protection and security requirements. Polaris uses software to monitor traffic to its websites and to detect unauthorized attempts to upload, change information, or otherwise cause damage. We have implemented technology and policies with the objective of protecting your privacy from unauthorized access and improper use and will update these measures as new technology becomes available, as appropriate.

If you have any questions about the security at Polaris Transportation Group Websites, please contact us by email at: marketing@polaristransport.com

8. Links to other sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. Please note, if you link to an outside site you do so at your own risk.

9. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the Privacy Policy provisions on this page. Changes to this Privacy Policy are effective when they are posted on this page. Polaris Transportation Group reserves the right to update, modify, or supplement our Privacy Policy from time to time.

No personal information should be submitted to or posted on our sites by individuals under 18 years of age without their parent’s or guardian’s permission

If you have any questions, concerns or requests relating to this Privacy Policy, please contact our Privacy Official Brenda Brajkovich at 905-671-3100 x1219
Email: bbrajkovich@polaristransport.com
Polaris Transportation Group
7099 Torbram Rd
Mississauga, ON
L4T 1G7



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