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BECOME A POLARIS CUSTOMER TODAY

Opening an account with Polaris

To become a Polaris customer, please complete the form below.

This application requires security and credit information that will need to be reviewed by our Safety and Finance team. Our team will be quick to review your application and contact you as soon as it is approved.

Once your account has been approved, we will send a Welcome Package via email with instructions for logging into your account along with our Online Portal Guide sharing additional features and benefits of our online system.

If you have any questions regarding the credit application or your account application status, please contact our Accounting team at 905.671.3100 x 1346 or email: receivables@polaristransport.com

We offer registered customers:

Instant online order processing without delays
Instant rate quotes
Order history review
Optional automatic shipment status updates
Live tracking for Greater Toronto Area shipments
Shipping labels and BOLs

We take security seriously

Polaris Transport Carriers Inc. is a member of the Custom Trade Partnership Against Terrorism (CTPAT), Partners in Protection (PIP), Customs Self-Assessment (CSA) and the Free and Secure Trade (FAST) programs.Canada, USA and Mexico recognize that a safe and secure supply chain is the most critical part of their work in keeping all our countries safe. For this reason, the border agencies seek a strong anti-terrorism partnership with the trade community through CTPAT and PIP. CTPAT/PIP are voluntary government business initiatives to build cooperative relationships that strengthen and improve the overall international supply chain and the security of the Canadian, USA and Mexican borders. This is why our application includes security questions that will need to be completed.

If you have any questions regarding our security information requirements, please contact our safety team: safety@polaristransport.com

Complete the application below to set up your account!

Part 1- Safety Form

Please complete all required * fields

Company's Legal Name:*

Address:*

City:*

Province/ State:*

Postal Code/ Zip Code:*

Telephone #:* Format: 123-456-7890

Ext:

Contact Person:*

Email Address:*

Title/Designation:*

Website:*

Years in Business:*

Years at Current Address:*

Number of Employees:*

President Name and Ext:*

Email Address:*

Safety/Risk Officer name and Ext:

Email Address:

Freight Kinds (Freight description/commodities):*

Other Locations:*

Are you a Logistics or 3PL Company or Carrier, Manufacturer or Distributor? * Logistics or 3PL Company Carrier, Manufacturer or Distributor

WSIB/CSST/W-9?* Yes No

Account Number:*

Agreement

In submitting this completed Questionnaire, we certify the responses to be true and correct to the best of our knowledge. *

If your Company is NOT CTPAT and/or PIP certified, please complete the balance of the survey.

Personnel Security

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Do you verify past employment history and conduct police verification/background checks on prospective employees? *
Yes No Not Applicable

If the response is NO:

Do you have an employee termination procedure that includes recovering keys, identification badges and other access devices? *
Yes No Not Applicable

If the response is NO:

Physical Security

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Is your facility equipped with fire detection, alarm systems, locks, camera/CCTV surveillance or a security guard and are all areas inside and outside your facility, including parking areas, adequately lighted? *
Yes No Not Applicable

If the response is NO:

Does the Company Management maintain control and distribution of all locks and keys? *
Yes No Not Applicable

If the response is NO:

Physical Access Control

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Are access security policies and procedures documented, controlled, communicated to applicable employees and periodically reviewed and updated by Company Management? *
Yes No Not Applicable

If the response is NO:

Are records or a logbook kept of visitor names, company they are representing, purpose of visit and entrance/exit times maintained? *
Yes No Not Applicable

If the response is NO:

Are visitors escorted by other employees while visiting your facility? *
Yes No Not Applicable

If the response is NO:

Agricultural Security

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Do your customers have procedures in place to verify the physical inspection of the conveyance (truck, trailers) and written procedures on how to address a pest contamination, including maintaining records of the type of pest contamination, where found and how the pest contamination was eliminated? *
Yes No Not Applicable

If the response is NO:

Cybersecurity

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Does your Company have systems, procedures and protocols regarding cybersecurity threats and corrective action? *
Yes No Not Applicable

If the response is NO:

Does your Company routinely test for cybersecurity vulnerabilities? *
Yes No Not Applicable

If the response is NO:

Does your Company have protocols to report unauthorized access attempts to your system to Customs and or Law Enforcement agencies? *
Yes No Not Applicable

If the response is NO:

Security Awareness Training

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Do you have a threat awareness training program established and maintained to recognize and encourage awareness of the threat posed by terrorists and contraband smugglers at each point in your supply chain? *
Yes No Not Applicable

If the response is NO:

Is specific training provided to assist employees in detecting unlawful activity, access and suspicious behaviour within the Company? *
Yes No Not Applicable

If the response is NO:

If your Company is NOT CTPAT and/or PIP certified, please complete the balance of the survey.

Personnel Security

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Do you verify past employment history and conduct police verification/background checks on prospective employees? *
Yes No Not Applicable

If the response is NO:

Do you do a pre-hire and post-accident drug and alcohol test? *
Yes No Not Applicable

If the response is NO:

Do you have an employee termination procedure that includes recovering keys, identification badges and other access devices? *
Yes No Not Applicable

If the response is NO:

Business Partner Requirements

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Does your Company have a procedure that all customers and suppliers must have an account set up before moving any freight? And does that process include financial soundness, security processes, business references and a brick and mortar business address? *
Yes No Not Applicable

If the response is NO:

Does your Company possess documentation indicating whether your business partners/vendors are or are not CTPAT/PIP or equivalent Supply Chain Security Program certified? *
Yes No Not Applicable

If the response is NO:

Does your Company conduct periodic reviews/updates of your customers'/vendors' processes and facilities based on risk? *
Yes No Not Applicable

If the response is NO:

Physical Access Control

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Do you have a system to positively identify all employees, visitors and vendors attempting to gain access to your facilities including shipping, loading and cargo areas? *
Yes No Not Applicable

If the response is NO:

Does the Company use access devices (i.e. identification badges, keys, key-cards, etc.) for employees? If your Company does use access devices, does it have written controls regarding the issuance, changing and removal of employee access devices? *
Yes No Not Applicable

If the response is NO:

Are visitors escorted by other employees while visiting your facility? *
Yes No Not Applicable

If the response is NO:

Agricultural Security

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

If the response is NO:

Cybersecurity

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Does your Company have systems, procedures and protocols regarding cybersecurity threats and corrective action? *
Yes No Not Applicable

If the response is NO:

Does your Company routinely test for cybersecurity vulnerabilities? *
Yes No Not Applicable

If the response is NO:

Does your Company have protocols to report unauthorized access attempts to your system to Customs and or Law Enforcement agencies? *
Yes No Not Applicable

If the response is NO:

Security Awareness Training

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

If the response is NO:

Is specific training provided to assist employees in detecting unlawful activity, access and suspicious behaviour within the Company? *
Yes No Not Applicable

If the response is NO:

Is specific training provided to assist employees in maintaining cargo integrity? *
Yes No Not Applicable

If the response is NO:

Social Compliance Security

If response is YES to any question in this section, please explain what action(s) you take to address this.

Does your Company or your suppliers currently conduct service of goods with force labour or indentured child labour? *
Yes No

If the response is YES:

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BECOME A POLARIS CUSTOMER TODAY

Opening an account with Polaris

We offer registered customers:

We take security seriously

Complete the application below to set up your account!

Part 1- Safety Form

Agreement

If your Company is NOT CTPAT and/or PIP certified, please complete the balance of the survey.

Personnel Security

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Business Partner Requirements

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Physical Security

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Physical Access Control

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Procedural Security

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Agricultural Security

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Information System Security

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Cybersecurity

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Security Awareness Training

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

If your Company is NOT CTPAT and/or PIP certified, please complete the balance of the survey.

Personnel Security

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Business Partner Requirements

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Trailer Security

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Physical Security

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Physical Access Control

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Procedural Security

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Agricultural Security

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Information System Security

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Cybersecurity

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Security Awareness Training

If your response is NO to any question in this section, please explain what action(s) you take to address the security risk.

Social Compliance Security

If response is YES to any question in this section, please explain what action(s) you take to address this.