June 15, 2020
The term “social distancing” was used sparingly before a real-world application came in 2020. Likewise, the transportation and logistics industry seldom heard of a “contactless” or “touchless” freight transaction before now. In March, when governments began issuing social distancing and shelter-in-place requirements to limit the spread of COVID-19, eliminating paper documents in order entry, billing, payroll and other processes became imperative. The industry needed to safeguard drivers at shipping and receiving locations as well
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