Quick Track

Dear Valued Customer,

Following a recent computer system upgrade, we have identified some intermittent glitches that may be affecting the speed and accuracy of our rating, billing, and transit calculator systems.

Please rest assured that our dedicated team is actively working to resolve these issues as quickly as possible. Your patience and understanding during this time are greatly appreciated.

Our commitment to providing you with the highest level of service remains our top priority. We apologize for any inconvenience this may cause and thank you for your continued partnership and support.

Should you have any questions or need assistance, please do not hesitate to reach out to our Customer Care team at customercare@polaristransport.com

Thank you for your understanding,

Dave Cox
CEO

February 23, 2026

Please be advised that we will experience delays due to challenging winter weather conditions and intermittent road closures. The following areas are affected for pickup, delivery and linehaul delays:

• N.E. USA
• Mid Atlantic States
• N.E. Ohio

We understand the importance of your shipments and the commitments we have made to you. We will work diligently to get caught up and return to our normal schedule as quickly as possible.

If you have any questions, please feel free to reach out to our customer service team: customercare@polaristransport.com

We appreciate your patience and understanding during this time.

Thank you,
Dave Cox
CEO